Legal

Terms & Conditions

Terms governing use of our website and purchase of products from Raannii, Moradabad, India.

Raannii Proprietor: Nalin Gupta E12 Ramganga Vihar, Moradabad, Uttar Pradesh, India Email: info@rannii.com Governing law & jurisdiction: Moradabad, Uttar Pradesh, India

Last updated: 31 May 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website raannii.com and purchase of products from Raannii, a business operated by Nalin Gupta from Moradabad, Uttar Pradesh, India. By using our website or placing an order, you agree to these Terms.

1. About us

“Raannii”, “we”, “us”, and “our” refer to the business of Nalin Gupta, E12 Ramganga Vihar, Moradabad, Uttar Pradesh, India. “You” and “customer” refer to the user or purchaser of our products.

2. Eligibility

You must be at least 18 years of age and capable of entering into a binding contract under the Indian Contract Act, 1872. By using this site, you represent that you meet these requirements.

3. Products & descriptions

We sell fashion jewellery and related accessories as described on product pages.
We strive for accurate images and descriptions; minor variations in colour, finish, or size may occur due to photography and handmade processes.
All prices are listed in Indian Rupees (INR) unless stated otherwise and include applicable taxes where shown at checkout.
We reserve the right to limit quantities, refuse orders, or discontinue products without prior notice.

4. Orders & contract formation

Your order is an offer to purchase. A binding contract is formed when we send order confirmation email or dispatch the product.
We may cancel orders due to pricing errors, stock unavailability, suspected fraud, or failure to meet verification requirements. Refunds will be issued where payment was captured.

5. Payment

Payment must be made through approved methods displayed at checkout (e.g. UPI, cards, net banking, wallets, COD where offered). You confirm that payment information provided is accurate and authorised.

6. Shipping & delivery

Delivery terms are set out in our Shipping Policy. Risk of loss passes to you upon delivery to the address provided or to the carrier, as applicable under Indian law.

7. Returns & refunds

Returns and refunds are governed by our Returns & Refunds Policy and the Consumer Protection Act, 2019, where applicable to you as a consumer in India.

8. Intellectual property

All content on this website—including text, graphics, logos, images, and design—is owned by Raannii or its licensors and is protected by copyright and trademark laws. You may not copy, reproduce, or exploit content without written permission.

9. User conduct

You agree not to:

Use the site for unlawful purposes or violate any applicable Indian law.
Attempt unauthorised access to our systems or other users’ accounts.
Post false reviews or engage in fraudulent chargebacks.

10. Limitation of liability

To the maximum extent permitted by applicable law in India, Raannii shall not be liable for indirect, incidental, special, or consequential damages arising from use of the website or products. Our total liability for any claim relating to a product or order shall not exceed the amount you paid for that order, except where liability cannot be limited under the Consumer Protection Act, 2019 or other mandatory Indian law.

11. Indemnity

You agree to indemnify and hold harmless Raannii and Nalin Gupta against claims arising from your breach of these Terms or misuse of the website, except where prohibited by law.

12. Force majeure

We are not liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, government actions, pandemics, or courier disruptions.

13. Governing law & jurisdiction

These Terms are governed by the laws of India. Subject to mandatory consumer protection forums, any dispute shall be subject to the exclusive jurisdiction of the courts at Moradabad, Uttar Pradesh, India.

14. Dispute resolution

We encourage you to contact us first at info@rannii.com to resolve concerns. Consumers may also approach the appropriate District Consumer Commission under the Consumer Protection Act, 2019.

15. Changes

We may modify these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use after changes constitutes acceptance.