Delivery

Shipping

Processing times, couriers, and delivery estimates for orders shipped from Moradabad across India.

Raannii Proprietor: Nalin Gupta E12 Ramganga Vihar, Moradabad, Uttar Pradesh, India Email: info@rannii.com Governing law & jurisdiction: Moradabad, Uttar Pradesh, India

Last updated: 31 May 2026

This Shipping Policy explains how Raannii fulfils and delivers orders placed on raannii.com across India from our base in Moradabad, Uttar Pradesh.

1. Processing time

Orders are typically processed within 1–3 business days (Monday–Saturday, excluding public holidays).
During peak seasons (festivals, sales), processing may take up to 5 business days.
You will receive email/SMS updates when your order is confirmed, packed, and shipped.

2. Shipping partners

We ship via reputable courier and logistics partners serving India (e.g. Delhivery, Blue Dart, India Post, Xpressbees, or equivalent). The carrier is selected based on your pin code and service availability.

3. Estimated delivery timelines

Region	Estimated delivery
Uttar Pradesh & nearby states	3–6 business days after dispatch
Metro cities (Delhi NCR, Mumbai, Bengaluru, etc.)	4–8 business days after dispatch
Rest of India	5–12 business days after dispatch

Timelines are estimates only; actual delivery may vary due to weather, holidays, or remote locations.

4. Shipping charges

Shipping fees (if any) are shown at checkout before payment.
Free shipping promotions apply only to eligible orders and regions as stated on the website.
Cash on Delivery (COD), where available, may include an additional handling fee displayed at checkout.

5. Order tracking

Once shipped, you will receive a tracking number and link via email/SMS. Tracking updates depend on the courier and may take 24–48 hours to appear after handover.

6. Delivery attempts & address accuracy

Please provide a complete, accurate delivery address with PIN code and active phone number.
Couriers typically make 2–3 delivery attempts. Failed delivery may result in return to us; re-shipping charges may apply.
We are not responsible for delays caused by incorrect addresses provided by the customer.

7. Undeliverable & RTO orders

If a shipment is returned to origin (RTO) due to refusal, non-availability, or incorrect address, we may refund the product amount minus shipping and handling costs, or reship at your expense after confirmation.

8. International shipping

Unless explicitly offered at checkout, we currently ship within India only. For international enquiries, email info@rannii.com.

9. Damaged packages

If outer packaging is visibly damaged on delivery, note it with the courier where possible, take photos, and contact us within 48 hours at info@rannii.com.